SERVICES

The diverse experience and skills within our team provides us with years of experience in all areas of insurance. We specialise in:

Loss Adjusting
Risk Mitigation Analysis
Pre and Post Loss Claim Management
Claims Preparation

Dispute Resolution
Compliance

We have staff from various professional and trade backgrounds. They bring with them experience gained in a wide range of industries, providing them with an in-depth knowledge and greater understanding of the vagaries of business.  Whilst we have experience and skills across many industries and areas, including:

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RESIDENTIAL

COMMERCIAL / HEAVY EQUIPMENT

AGRICULTURE

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RAIL

Our Story

OUR LEADERSHIP TEAM

                            Director - Jon Capper   Jon Capper is a Fellow of the Australian institute of Chartered Loss Adjusters and the Australian and New Zealand Institute of Insurance and Finance. Engaged in the industry as a loss adjuster for nearly 40 years and operating his own practice for 23 years. Jon has managed major Commercial and ISR matters as well as Business Interruption and Liability claims. The company has been agile enough to provide an immediate response for re-insurers seeking visibility following the Thai floods, reviewing claims for Honda, Toshiba, Nikon and many other major operations. Jon brings a wealth of knowledge garnered over many years in this ever changing industry.

                          Director - Jon Capper

Jon Capper is a Fellow of the Australian institute of Chartered Loss Adjusters and the Australian and New Zealand Institute of Insurance and Finance. Engaged in the industry as a loss adjuster for nearly 40 years and operating his own practice for 23 years. Jon has managed major Commercial and ISR matters as well as Business Interruption and Liability claims. The company has been agile enough to provide an immediate response for re-insurers seeking visibility following the Thai floods,
reviewing claims for Honda, Toshiba, Nikon and many other major operations. Jon brings a wealth of knowledge garnered over many years in this ever changing industry.

            Chief Operating Officer - Trevor Bettenay   Trevor is an ANZIIF (Snr Assoc) CIP with vast claims management, procurement and assessing experience in Disaster Recovery, Domestic and Commercial Property claims, Liability, and Marine Claims. He has built strong business partnerships with industry professionals in Loss Adjusting, Construction Management and Project Management developing innovative and market leading solutions to the insurance industry over the last 20 years.

          Chief Operating Officer - Trevor Bettenay

Trevor is an ANZIIF (Snr Assoc) CIP with vast claims management, procurement and assessing experience in Disaster Recovery, Domestic and Commercial Property claims, Liability, and Marine Claims. He has built strong business partnerships with industry professionals in Loss Adjusting, Construction Management and Project Management developing innovative and market leading solutions to the insurance industry over the last 20 years.

              Chief Financial Officer - Shane Griffiths   Shane is a qualified accountant (CPA) who has more than 20 years corporate experience as a chief executive, company director, finance executive, and business consultant.  He has more than 10 years’ experience directly within the Insurance industry, with experience across both specialist claims and fraud investigation solutions.  He boasts a unique skill set in delivering straightforward outcomes to complex business interruption claims.

            Chief Financial Officer - Shane Griffiths

Shane is a qualified accountant (CPA) who has more than 20 years corporate experience as a chief executive, company director, finance executive, and business consultant.  He has more than 10 years’ experience directly within the Insurance industry, with experience across both specialist claims and fraud investigation solutions.  He boasts a unique skill set in delivering straightforward outcomes to complex business interruption claims.

THE PACIFIC CLAIMS TEAM

CONTACT US

Pacific Claims Pty Ltd
ABN 61 605 036 888

Australian Office
Unit 5, 12 Navigator Place
HENDRA QLD 4011

Mailing Address
PO Box 1608
TOOMBUL QLD 4012

P:  1300 667 172
F:  1300 662 919
E:  admin@pacificclaims.com

Hong Kong Office
Coming Soon...